When you create an account or use 8a88, certain information is shared with us. This page explains what data we collect, how it's used, and how we keep it safe.
Six core principles that guide how we handle your data
8a88 collects two types of information from you — what you provide directly, and what is gathered automatically when you use the platform.
| Data Type | What Is Collected | Why It's Needed |
|---|---|---|
| Registration Information | Name, mobile number, email, date of birth | Account Creation & Identity Verification |
| Payment Information | BKash/Nagad number, transaction details | Deposit & Withdrawal Process |
| KYC Documents | National ID card, passport photo | Large Withdrawal Verification |
| Usage Data | Betting history, game records, login times | Service Improvement & Fraud Prevention |
| Device Information | IP address, device model, OS version | Security verification & support assistance |
Automatically collected data includes cookies, log files, and session data. These are used to keep the platform running smoothly and to improve the experience for each member.
8a88 uses your information solely to operate and improve the platform. The key uses are outlined below:
8a88 never uses your data beyond its approved purpose. If your data is ever needed for a new purpose, your consent will be obtained or this privacy policy will be updated to notify you.
8a88 upholds the highest industry standards for data protection. Multiple layers of security work together so that if one fails, the others remain active.
Keep in mind, though — account security is a shared responsibility. Use a strong password, never share it with anyone, and always log out after using an unfamiliar device.
Cookies are small files stored in your browser that help improve your website experience. 8a88 uses three types of cookies:
8a88 does not use any third-party advertising tracking cookies. Cookies can be disabled from your browser settings, though turning off essential cookies may cause parts of the site to stop working.
For app users, local storage and session tokens are used in place of cookies — and are protected to the same standard.
As an 8a88 member, you have certain rights over your personal data. You can exercise these rights at any time:
To exercise any of these rights, email support@8a88.best or reach out via live chat. Requests are typically processed within 7 business days. In some cases, additional information may be required to verify your identity.
Many people in Bangladesh are hesitant to share personal information on online platforms — and that's completely understandable. Before providing a mobile number, payment details, or National ID, it's natural to wonder: where does this information go, and who can see it? 8a88takes this concern seriously.
The reality is — running 8a88 requires certain information. Without your name and bKash number, sending payments simply isn't possible. But that information is used for payments only — nothing else. This isn't just a claim, because 8a88 operates under an international licence, and maintaining that licence means data protection rules must be followed.
Data protection in the 8a88 Android and iOS apps is even stronger than on the website. Every request sent from the app travels through an encrypted channel — even on public Wi-Fi, no one can intercept your data in transit.
The app supports biometric login. If you use fingerprint or Face ID, that biometric data never leaves your device — it is never sent to 8a88's servers. Our servers only receive confirmation that verification was successful, not how it was done.
Being asked for your National ID when making a large withdrawal can feel inconvenient — but there's an important reason behind it. Without a KYC (Know Your Customer) process, criminals could open accounts under someone else's name and launder money. This process is ultimately there to protect honest members.
KYC documents submitted to 8a88 are accessible only to the identity verification team — no other department can view them. Once verification is complete, document copies are deleted from the server; only the verification outcome (pass/fail) is recorded. International regulatory requirements may mean certain core records are retained for a period, but these are stored under the highest security standards.
If you suspect unauthorised access to your account, act immediately. Contact support via live chat first — they will lock your account right away. Then change your password and provide details of any suspicious transactions.
8a88's security team reviews logs to check when and from which IP address your account was accessed. If an unauthorised transaction is confirmed, a compensation process will be initiated. That's why any suspicion about your account should be reported without delay.
If the privacy policy changes, you will be notified via your registered mobile number or email. For significant changes, you will be asked to confirm your acceptance of the updated policy when you next log in to the platform. Your data belongs to you — 8a88 is simply its guardian.
Frequently asked questions about gaming & payments